Client Case Studies

Executive Coaching:


The pressure of boardroom performance was the focus of a recent coaching session. Although this client felt she was in control of direct report relationships, she felt ineffective in the company of peers and superiors. After much introspection, evaluation and soul searching, this client discovered that her communication style with reports and teams was based on a questioning model that had served her well. In contrast, she felt intimidated and insecure in the company of peers and superiors because she felt she had to change her communication style to be taken seriously. That change paralyzed her. By shifting communication back to a style that was natural, comfortable and secure, she discovered that she could be strong and assertive in her natural style rather than intimidated and uncertain in an adopted style.

    Successful Outcome: This client is now comfortable communicating in her own style and continues to contribute at a very high level. She is allowing herself to be authentic in her business environment and has opened new possibilities for herself in her personal life.


Business Growth


As a client of an accounting firm, Ruth recognized that they were struggling as a business to maintain both their sanity and customer relations during the hectic tax season. When they called for her services after last tax season, Ruth met with all of the staff to interpret their needs, both on the individual level and as a business unit. By correcting issues that were obviously holding the staff "hostage", everyone's stress level was reduced and the way was cleared for them to develop creative solutions for the more serious challenges they faced. Some fairly simple operational changes made a dramatic difference in overall efficiency and daily output. The owner commented, "I began to think along the lines of "What Would Ruth Do" in many situations, and that process has allowed me to step outside and not internalize the issues. In light of our experience, I think that the Doctor ordered a dose of Ruth every year, just before tax season begins!"

    Successful Outcome: This client achieved one of their most successful and productive years in business.



Problem Solving


An auto service business owner who had recently expanded to multiple locations, was growing faster than he could keep up. His personal job description and duties were changing and his business model, although sound, was changing into a structure that conflicted with his personal lifestyle. With personal coaching and business development strategies, he decided the best action was to contain the rapid growth and focus on the core business. By returning to what was important to him, this client reaffirmed for himself that success is not always about making more money. Bigger is not always better.

    Successful Outcome: This client has achieved one of his most important objectives: a sense of emotional balance. From a business perspective, multiple locations have been reduced to a single location but with an increased regional reach. His core business continues to grow and is fulfilling goals for him and his staff . This Business Owner has regained his "balance" and is comfortable with the size, growth pattern and scope of his business.


Entrepreneur, Team and Growth Coaching:


A retail client came to Powered By Strategy for assistance with a new marketing strategy to replace one that they felt was not working. On close examination, their marketing strategy was on-target. What wasn't working was their internal infrastructure to support their current marketing strategy. A fairly simple realignment and restructuring of responsibilities allowed the staff to respond to customer needs while freeing each of them to perform key functions more efficiently. This improvement in operational functions and customer service delivery promoted immediate sales growth and allowed the existing marketing plan to work as written.

    Successful Outcome: Increased internal efficiency, improved staff morale, immediate sales improvement, lower cost of outside support (requiring operational shift vs. new marketing plan).


We work to understand each client and identify their unique definition of success. That is why discerning professionals choose Powered By Strategy.

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